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Erica Cowie is currently the Senior Customer Solutions Experience at JiffyShirts.com and Owner and Operator of Ericakes, a custom cake company. With experience in various roles such as Clinical Laboratory Assistant at Dynacare Next, Patient Services Regional Manager, and Assistant Professor at The Michener Institute for Applied Health Sciences. Known for their expertise in phlebotomy and pathology, Erica has a passion for providing excellent patient care and creating visually spectacular cakes that "WOW" customers.