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Steven Somerville has extensive experience in customer service and debt collection, currently serving as a Customer Service Representative at Panda since December 2019. Previous roles include Senior Customer Experience Advocate at eBay and Collections Executive at Belgard Solicitors, where Steven managed client inquiries and outstanding balances. Prior positions also include Collections Agent at arvato Financial Solutions, Sales Representative at Talk To Me Mobile Phones, Claims Handler at Quinn Direct Insurance, Technical Support Agent at SITEL, and Customer Service Representative at TK Maxx. Steven holds multiple qualifications, including a FETAC Minor Award in Supervisory Management and Comptia A+ & Net + certificates.