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Miloni Shah has extensive experience in customer success and account management, currently serving as a Senior Manager at Palo Alto Networks since April 2016, with previous roles including Manager and Team Lead. Prior to this, Miloni held the position of Customer Success Manager at Skyhigh Networks and worked at Dyyno Inc. as an Account Manager, focusing on building and maintaining strong customer relationships. Miloni's early career included project management at TiE Global, where sponsored partnerships were managed, as well as roles at Mudra Institute of Communications Ahmedabad and Samvedana Trust. Miloni holds a Masters of Commerce and a Bachelors of Commerce from Gujarat University.