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John Jones has a diverse work experience that spans over two decades. John began their career in 1996 as the Director of Operations at Techmatics, Inc. Next Century Integration, where they managed a team of technical support professionals and worked closely with customers to analyze their computing and network needs. From 1998 to 2001, they served as a Senior Systems Engineer at MDY Advanced Technologies, Inc., where they were a member of the global field services integration team and responsible for designing and deploying document management solutions for law firms. In 2001, John joined e-Restec LLC as an IT Consultant, providing technical expertise to the company. John then moved on to F.H. Furr Plumbing, Heating & Air Conditioning, Inc., where they held the role of IT Consultant from 2001 to 2015. In this position, they designed and managed the computer center, implemented Windows Active Directory network and Exchange server, and developed secure remote access solutions. John also established disaster recovery, business contingency procedures, and ensured PCI compliance. Most recently, John has been working at Boomtown as a Technical Support Technician since 2016. In this role, they install, configures, and troubleshoots Point of Sale systems in restaurants throughout the metropolitan Washington, D.C., Maryland, and Virginia area. Overall, John's work experience showcases their expertise in IT consulting, technical support, systems engineering, and operations management.

John Jones has a diverse educational background. John first attended the Computer Learning Center of Washington from 1987 to 1988 and earned a Diploma in Computer Operations. Subsequently, from 1981 to 1985, they studied at Henderson County Junior College, also known as Trinity Valley Junior College, where they obtained an AS degree in Business.

In addition to their formal education, John has acquired various certifications in their career. John became a Certified iManage Engineer through MDY Advanced Technologies in February 2000. Later, in November 2003, they obtained the Microsoft Certified Professional and Microsoft Certified Systems Administrator (MCSA) certifications from Microsoft. John also earned the Citrix Certified Administrator certification from Citrix in January 2001.

More recently, in November 2015, John obtained several certifications related to point-of-sale (POS) systems, including Zuza POS, NCR Silver POS, Toast POS, and TouchBistro Standard POS. These certifications were obtained through the institution Boomtown.

John's educational pursuits also include an AWS Certified Solutions Architect certification; however, the details of the institution and the date of completion are not provided. John also holds a certification in Verifone Cloud POS, but no information is available regarding the institution or completion date.