ÂÜÀòÂÒÂ×

Nicole Royal-Johnson possesses extensive experience in customer service and sales within the healthcare sector, currently serving as Customer Service Manager at ConcertAI since October 2021. Prior to this role, Nicole held positions including Senior Respiratory Sales Representative at Syneos Health and National Account Specialist at inVentiv Health Commercial. Notable earlier experience includes consulting and program management with Advocates for Financial Independence, where efforts led to a significant business increase while fostering community relationships. Nicole began a career with Merck as a Professional Representative, covering various primary care products and contributing to product launches. Academically, Nicole holds a Bachelor of Arts in Marketing and Public Relations from Tulane University and several certificates in Project Management and Professional Meeting Planning from Temple University.