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Michelle Tom is an experienced advertising operations professional with a strong background in digital campaign management. Currently serving as Associate Director of Advertising Operations at OAO since 2017, Michelle has successfully led a newly created team during a phase of rapid organizational expansion, providing guidance on digital campaign development and overseeing the quality assurance process. Previously, Michelle held the role of Senior Ad Operations Manager at Outsourced Ad Ops from 2014 to 2016, where technical issues related to ad placement and campaign delivery were analyzed and resolved. At Euromoney - Institutional Investor from 2008 to 2014, Michelle progressed through multiple roles, culminating in the position of Director of Advertising Operations, where collaborations with production, sales, and marketing teams led to the creation of customized advertising products. Michelle's educational background includes studies at Brooklyn College and City Tech, CUNY.