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Jay E. has a wealth of work experience spanning from 2004 to 2021. From 2004 to 2011, Jay E. was a Senior Software Configuration Management Analyst at Visa, a Release Manager at Towers Watson, and a Systems Engineer at Pearson. In 2016, Jay E. worked as a Senior Cloud Operations Engineer at Pearson and a DevOps Software Engineer at Helix Education. From 2017 to 2021, Jay E. held the role of Dev Ops Engineer at Mobile Solutions and Senior Platform Engineer and Senior DevOps Engineer at Outrider.

Jay E. has a Bachelor of Science in Computer Information Systems from Colorado State University, a Master of Science in Information Science from the University of Washington, and postgraduate studies in economics and computer science from Harvard University. Jay has obtained numerous certifications, including Microsoft Certified: Azure AI Fundamentals (2022), Jenkins Level 2: Pipeline Intermediate (2022), Jenkins Level 1: Pipeline Essentials (2022), Jenkins Level 1: Administration (2022), Jenkins: Essentials (2022), Kofax Technical Solutions Specialist (2019), Competent Leader (2015), Competent Communicator (2014), ITIL Foundations (2013), Certified Software Configuration Management Specialist (2009), AWS Certified Cloud Practitioner (2019), and AWS Certified Solutions Architect - Associate (2019).