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Jack Edgecock is an experienced professional in customer success and account management, currently serving as a Customer Success Manager at Outreach since May 2024. Previously, Jack held the position of Enterprise Customer Success Manager at Playable from November 2022 to April 2024, and worked as a Business Value Consultant at Hootsuite between January 2022 and October 2022. Earlier roles include Customer Success Manager at Meltwater and various positions at Progress, including Manager, Senior Account Executive, and Inside Account Executive. Jack's career began at Cennox Plc, where the titles included Key Operations Account Manager and Operations Account Manager. Jack holds a BA (Hons) in Business Studies with Marketing from Bournemouth University.