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Zoe Wells has over nine years of experience in customer support and software training, currently serving as a Customer Success Representative and Senior Software Trainer at Orderwise since April 2016. Previously, Zoe worked at The Barcode Warehouse Limited from August 2014 to April 2016, providing first-line technical support and managing hardware and software inquiries for various business functions, including Hermes and Kingfisher. Academically, Zoe holds a BA (Hons) in Business and Management from the University of Lincoln, earned from 2011 to 2014, and completed GCSEs and A-levels at Spalding High School between 2004 and 2011.