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Zachary Schulman is an accomplished customer success and account management professional with extensive experience in various roles within the retail and customer relations sectors. Currently serving as a Customer Success Manager for Enterprise at Ordergroove since September 2024, Zachary previously held positions at Shopmonkey, including Customer Account Manager II and Customer Success Manager, from April 2021 to September 2024. Additional experience includes work as a Customer Relations Representative at Medterra, where responsibilities focused on pharmacy-related customer interactions, and a Customer Success Manager at Platterz. Zachary also excelled as the Head of Retail at Spruce | Men's Barber & Clothier, managing daily operations and enhancing business development. Earlier experience includes roles at J&M Industries, where administrative and account management skills were developed. Zachary holds a Bachelor of Science degree in Entrepreneurial and Small Business Operations from Johnson & Wales University, earned between 2012 and 2016.