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Giovanni Berthelot's work experience includes the following roles:

- Customer Support Director at Dailymotion since July 2020 (current position)

- Responsable service clients at Dailymotion from July 2018 to July 2020

- Technical Support Manager at Dailymotion from June 2016 to August 2018

- Community & Live Support at Dailymotion from January 2014 to May 2016

- Assistant Community Manager at SNCF from October 2013 to January 2014

- Administrateur Système & Réseau at Gravity Europe from February 2013 to April 2013

- Agent d'accueil at SNCF from July 2012 to September 2012

- Administrateur Système & Réseau at Lycée Maréchal Leclerc from May 2012 to June 2012.

Giovanni Berthelot completed their Baccalauréat in ST2S at Saint Croix St Euverte from 2009 to 2011. Giovanni then pursued a BTS SIO degree in Solutions d'Infrastructure, Systèmes & Réseaux at Saint Paul Bourdon Blanc from 2011 to 2013. Subsequently, they obtained a Licence Pro Marketing et Commerce sur Internet in Communication numérique et média / multimédia from EfreiTech l'Académie du numérique starting from 2013. Additionally, they received a certification in "Gérez votre service client avec Zendesk - Score : 100%" from OpenClassrooms in 2015 and a certification in "Management 3.0" from Workshop Butler.