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Natalie Page is an experienced Customer Care Manager at Orcon (now 2Degrees) since September 2011, overseeing a variety of responsibilities that include managing customer emails, handling high-end escalations, resolving telecommunication and utilities disputes, and providing tier 1-2 technical support. Previous roles at Orcon included Tier 1.5 Support and Customer Service Specialist, focusing on fault triage and call center operations. Earlier experience includes working as a Barista at Starbucks under Restaurant Brands from January 2002 to March 2004. Natalie Page holds a Health Studies Certificate from Auckland University of Technology and has education from The University of Auckland and Northcote College.