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Darlene Lundy began their work experience in 1998 at KGP Logistics as a Customer Care Manager. Darlene held this role for 19 years until 2017. In 2017, they transitioned to KGPCo where they initially served as a Customer Care Manager. However, in July 2022, they were promoted to the position of Director of Customer Care. The end dates for their current roles are not provided.

Darlene Lundy completed a Bachelor of Applied Science (B.A.Sc.) in Psychology at Emporia State University from 1995 to 1997.