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Joel Aggerholm possesses extensive experience in customer support and product management within the technology sector, currently serving as Director of Customer Support at Oracle. Previous roles at Oracle included Senior Product Support Manager for WebCenter Content and Oracle Document Cloud Services. Prior to this, Joel held the position of Product Support Manager at Stellent and worked in technical support capacities at MusicLand and Conseco. Joel earned an MBA from Hamline University (2009-2011) and a Bachelor of Arts from the University of Wisconsin-Eau Claire (1993-1998).