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Mark Balzaretti is an experienced professional in the technology and telecommunications sector, currently serving as the Head of Technical Services at Opus Technology since June 2022. Previously, Mark held several senior roles at Ridgewall Group, including Chief Operating Officer, Managing Director, and Head of Operations and Customer Service from February 2011 to May 2022. Earlier in their career, Mark was the UK Service and Technical Manager at Aastra Telecom UK Ltd from December 2000 to January 2011. Mark began in the industry as an Installation and Commissioning Engineer at M & M Communications LTD from 1989 to December 2000. Mark holds a Higher National Diploma in Engineering, Telecommunications from Brookland Technical College.