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Ross Robinson is the current Experience & Innovation Director at Optima Partners. Prior to this, they were with Optima Partners for 1 year 6 months, where they held various positions such as Practice Director - Design & Transformation, Practice Director - Customer Experience & Innovation, and Partner. Ross also has 6 years 7 months of experience with Blendcore, where they were CX & Voice of Customer Progamme Lead and CX & Journey Transformation Lead. Additionally, Ross has 2 years 1 month of experience as Managing Partner with Ignata Consulting, 9 months as Founder of Tantrum Global, and 1 year as Future Service, Marketing & CX Transformation Lead with Anglian Water Services. Ross's other experiences include Senior Consultant - Associate with Atos Consulting and Ctrl-Shift, and Innovation, Growth & Proposition Design - Associate with Hunch | Strategic Innovation.

Ross Robinson is the Experience & Innovation Director at a company. Ross has several colleagues, including a Jack Springman, who is the Innovation Practice Director, and a Graham Hill, who is the Client Engagement Director. Ross is also responsible for leading a team of data scientists.