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Andrew H. is a seasoned professional in customer success and operations, currently serving as Senior Customer Success Operations Manager II at OpenSesame since October 2022. Previously, Andrew held key roles at GEOTAB, where as CX-Digital Automation Team Lead, conceived and launched global Customer Onboarding programs that significantly boosted engagement, as well as consistently ranked as a top performer in a Customer Success Manager role. Experience includes leadership positions at Leadium, Caesars Entertainment Corporation, and Terminus, showcasing a strong track record in enhancing customer experience, managing teams, and driving product adoption. Andrew's expertise spans various industries and functions, supported by a solid educational foundation with a BA in Psychology from Seattle University.