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Eric Emerson began their work experience in 2008 as an E911 Provisioner at Level 3 Communications. In 2012, they joined Ookla as an Account Executive and was later promoted to Sales Director in December 2014. Eric continues to work at Ookla in a leadership role and has not yet left the company.

Eric Emerson earned a Bachelor of Science degree from Montana State University-Bozeman in the years 1994 to 1999. Later, from 2001 to 2003, they pursued an MA degree from the University of Montana. The field of study for both degrees is not specified.