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Riccardo Centofanti is a seasoned professional with extensive experience in operations, business development, and customer service within the travel and cruise industries. Currently serving as the European Operations Director at Onboard Media since March 2024, Riccardo's previous roles include Director of Growth and Business Development at Global Cruises LLC, Resort Team Leader at Jet2.com and Jet2holidays, and Director of European Port Shopping at Royal Media Partners. With a background in identifying new business opportunities, developing tour and shopping experiences, and managing large teams, Riccardo has consistently demonstrated a focus on aligning company goals and enhancing revenue. Earlier in the career, significant contributions were made at Intercruises and MSC Cruises, where Riccardo improved operational efficiency and guest satisfaction. Educational qualifications include a High School Diploma from Liceo Scientifico Fermi and specialized training as a Director of the Port Lecturer & Shopping at The PPI Group.