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Emma Sutton has a diverse work experience in customer success and marketing roles. Emma most recently worked at ON24 as the Director of Customer Success for the APJ region. Prior to that, they were the Global Director of Customer Success at Simple and a Senior Customer Success Manager. Emma also worked at Viostream as a Program Manager and Customer Success Manager, and at Reagent and Brighter as an Account Director and Senior Account Manager respectively. Earlier in their career, they were a Digital Project Manager at Adcorp and a Digital Campaign Manager at ThirtyThree. Throughout their career, Emma has gained expertise in customer success, marketing strategy, digital project management, and employer branding.

Emma Sutton completed their Bachelor's degree in Marketing at UWE from 2002 to 2006. Prior to that, they attended Haygrove from 1994 to 1999, although the specific degree and field of study are not specified.