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Vivian Vu is an experienced professional in practice management and healthcare support, currently serving as the Regional Practice Manager at On Lok since September 2018. In this role, Vivian has developed goals and procedures for the Practice Management department, implemented process improvements, and overseen the scheduling team to enhance overall performance. Prior positions include Center Support Supervisor, where leadership covered daily operations and staffing for more than 25 caregivers, and Administrative Assistant II, which involved managing administrative tasks for the Program Manager. Additional experience includes service as a Social Work Aide, intern at The Health Trust, and roles at Santa Clara University School of Law, all contributing to a robust background in community health and administrative support. Vivian holds a Bachelor of Science in Physiological Psychology/Psychobiology, Gerontology, and Public Health from Santa Clara University.