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Anne Freitas is a seasoned professional in customer support with over 20 years of experience in the technology sector. Currently serving as a Senior Manager of Customer Support at O since March 2021, Anne has previously held senior management positions at Workday and Oracle, where responsibilities included oversight of proactive support for PeopleSoft products. Anne's career began at PeopleSoft, progressing from a Senior Technical Support Engineer to a Support Manager for PeopleTools, showcasing a robust expertise in customer service and technical support leadership.