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Sharon joined the company in 1988 and her journey has seen her take on many roles within the organization during that time. This hands-on experience has shaped Sharon’s passion and enthusiasm for putting customers and employees at the heart of what they do.

Sharon drives the operational strategy of the business spanning all aspects of customer engagement from onboarding to ongoing support, as well as product development to ensure services remain aligned to the ever-changing needs of customers and the wider market.

She thrives on the success of others and actively encourages individuals to achieve their own career aspirations. Her natural supportive character creates a positive working environment that celebrates individual achievements and enables both staff and customers to prosper.