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Anton Ferdinandez is an experienced technical support manager currently serving in dual roles at Oceans and Nova since September 2023. Previously, Anton held the position of Operations Lead at CAKE Engineering from June 2020 to September 2023, where responsibilities included performance feedback and resource planning. At Sysco LABS Sri Lanka, from November 2013 to June 2020, Anton progressed from Senior Operations Engineer to Associate Operation Lead, managing complex customer issues and conducting data analysis for process improvement. Earlier experience includes roles at Aeturnum and H One Private Limited, showcasing expertise in system administration and Linux environments. Anton holds an MBCS in Information Technology from BCS, a Master’s degree in Business Analytics, and a Postgraduate Diploma in Big Data Analytics from Robert Gordon University.