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Charlotte Aldred is an experienced Senior UX Researcher at Ocado Technology since August 2020, bringing a wealth of knowledge in user experience and digital management from previous roles at Hertz, where responsibilities included Digital Experience Manager and User Experience and Development Manager. Charlotte's earlier experience includes positions as an SEO Consultant at Netbooster UK and SEO Executive at European Directories, beginning with an internship at the same company. Educational qualifications include a BSc in Business Management from the University of Surrey and A Levels in Business Studies, History, and Spanish from the College of Richard Collyer.