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Vikas Goel

Chief Customer Officer at o9 Solutions

Vikas Goel is currently the Chief Customer Officer at o9 Solutions. Vikas has over 20 years of experience in the industry, starting as an Analyst at Tata Consultancy Services from 1995 to 1996. Vikas then became a Director at i2 Technologies from 1998 to 2010, where they led the retail and consumer goods practice on the East Coast. Some of the major client engagements they managed included Target, Gap, Nestle, Barnes and Noble, Saks Fifth Avenue, Bed, Bath and Beyond, Lowe's and Carnival Cruise Lines. In 2010, they became VP at JDA, where they managed strategic accounts like Wal-mart, Saks 5th Avenue, Barnes and Noble, Bed Bath and Beyond. Their responsibilities included client relationship, sales, account management, delivery and practice development.

Vikas Goel has a MS in Industrial Engineering from The Ohio State University and a BS in Mechanical Engineering from the Indian Institute of Technology in Delhi.

Their manager is Chakri Gottemukkala, Co-Founder & CEO. Sean Roach - VP, Sales, Balaji Vilvaray - EVP, Customer Delivery and Success, and Arvindh Balakrishnan - SVP, Sales Strategy & Operations report to Vikas Goel. Some of their coworkers include Umesh Arasu - Chief Product Officer, Mitchell Smit - Chief of Staff, and Koustuv Chatterjee - CTO.


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