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Christy Pollack is a seasoned professional with extensive experience in client services and insurance operations. Currently serving as the Client Services Manager at NXT Level Technologies, LLC since March 2021, Christy has built a strong background over 24 years at Great American Insurance Group, where a range of roles included Claims Processor, Claims Lead Processor, Claims Processing Supervisor, and Management Information Specialist. Christy holds multiple industry designations, including AINS, AIS, AIC, and AIC-M, reflecting a commitment to professional development in the insurance field.