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Pavlin Mihov is a Customer Success Manager specializing in e-Invoicing at Tungsten Automation since July 2023, where responsibilities include understanding customer needs to drive product adoption and satisfaction. Prior to this role, Pavlin served as a Service Delivery Manager at Tungsten Network from January 2022, managing enterprise customer portfolios and developing strategic success plans. Previous experience includes working as an EMEA Support Account Manager at Sutherland, ensuring timely delivery of McAfee solutions and maintaining client relationships, along with roles as a Technical Support Engineer and Regional Manager at SOSOGOOD. Education encompasses degrees from New Bulgarian University and Télécom Physique Strasbourg, alongside a significant internship at the Ministry of Finance in Bulgaria.