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Jay Hameed is the Director of Customer Experience at nSure AI. Jay has over 10 years of experience in customer service and operations management.

Previously, they were the Director of Operations and Support at Splitty, where they oversaw the operations of the company's customer service team. Jay was also the Customer Service Operations Manager at GlassesUSA.com, where they managed a team of 150 customer service agents in the Philippines. Jay is experienced in building and managing customer service teams, as well as creating and implementing training programs that focus on customer service excellence.

Jay Hameed has a Bachelor's degree in Business Administration and Management, Marketing from Reichman University (IDC Herzliya). Jay also has a Foundation degree in Business Administration and Management, General from Kensington College of Business. Jay has a Certificate in English Cambridge certificate from Malvern House College.