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Mihaela Anton is a skilled Technical Support Engineer currently with nShift, where responsibilities include integrating WMS/ERP systems and conducting root cause analysis to mitigate recurring issues. Prior experience includes a role as a Customer Care Representative at Suvoda, focusing on data management using SQL to enhance customer care processes, and as an Application Specialist at Royal Canin, where data verification and remote support for software and hardware issues were key tasks. Additionally, Mihaela worked as an Information Technology Support Technician at Oracle, providing technical support for Mac OS and Windows systems while handling hardware and software installations. Mihaela holds a Bachelor's degree in Psychology from Titu Maiorescu University and has a background in Business Administration from the University of Bucharest, along with a High School Diploma from Spiru Haret Highschool.