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Gautam Sawhney is a Senior Analyst at Direct Energy since November 2022, specializing in customer account issues and debt repayment strategies. Previous experience includes serving as a Sr. Accounts Receivable Analyst at Canadian Tire Corporation, where management of new account creation and maintenance of high-risk customer lists were key responsibilities. Gautam's background also features roles as an Accounting Analyst at Xerox, focusing on financial reporting and accounts receivable management, and a Collections Officer at Total Credit Recovery Limited, handling American Express accounts. Earlier positions include Administrative Assistant & Project Controller at Fluor Corporation, Sr. Credit Risk Analyst at American Express, and Account Recovery Officer at Credit One Bank. Gautam holds a Bachelor of Commerce in Business Administration and Management from Delhi University.