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JR Hiatt started their work experience as a Retail Packaging Supervisor at PFG Inc. in 2005, where they operated and maintained packing machines and supervised the retail packing team. In 2013, they became an Assistant Site Manager at C7 Data Centers until 2017. In this role, they were responsible for assisting in the management of the site. From 2017 to 2021, they worked as a Project Coordinator at DataBank, Ltd. In this position, they coordinated project schedules and resources in a data center environment, collaborated with clients to define project scope and objectives, and worked with vendors for material acquisition and installations. JR is currently working as the Director of Site Operations at Novva Data Centers starting from June 2021.

JR Hiatt's education history includes attending Utah Valley University, where they did not obtain a degree or specialize in any specific field of study. In addition, they have obtained a certification in CompTIA A+ from CompTIA, although the specific month and year of attainment are not provided.