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Lauren Gardenhire has a strong background in customer success management. Their most recent role was as a Customer Success Manager at NovoEd starting in February 2023. Prior to that, they worked at Thumbtack from July 2021 to February 2023, where they monitored metrics, developed insights, and created customer support strategies to improve efficiency and customer satisfaction.

Before Thumbtack, Lauren worked as a Customer Success Manager at MemberHub.com from October 2020 to July 2021. Lauren built and strengthened customer relationships, conducted product education trainings, and identified new sales opportunities with non-profit groups.

Lauren also has experience as an Account Manager at Lifetouch from August 2018 to May 2020, where they serviced and retained accounts, organized and conducted platform training seminars, and analyzed competitors.

Lauren's earlier experience includes working as a High School Social Studies Teacher at Volusia County School District from October 2015 to July 2018, a Store Manager at Hancock Fabrics from November 2014 to August 2015, a Center Director at KinderCare from January 2014 to October 2014, a Sales Manager at Dillards from June 2011 to January 2014, and a Game Night Staff at Orlando Magic from September 2009 to March 2012.

From 2006 to 2010, Lauren Gardenhire attended the University of Central Florida, where they earned a Bachelor of Arts (B.A.) degree in History.