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Douglas Heady has had a diverse work experience, starting with various hourly sales and support roles at Walmart from 1999 to 2001. Douglas then worked as a Loss Prevention Agent, Department Manager, Assistant Manager, and finally as an Asset Protection Coordinator at Walmart from 2001 to 2007. Following this, they served as a System Engineer at the 2d Marine Raider Battalion from 2008 to 2014. Douglas then joined the U.S. Marine Corps Forces Cyberspace Command as a Cyber Security Technician from 2014 to 2017. Currently, they are working at Notre Dame Federal Credit Union, where they initially served as a Senior System Engineer from 2017 to 2021. Douglas then held the position of Manager of IT from 2021 to 2023, and is currently the Director of IT as of February 2023.

Douglas Heady obtained a Bachelor of Arts in Information Systems from Indiana Institute of Technology, completing their degree from 2019 to 2022.