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Maliq Vaughn is an experienced IT Support Specialist currently working at the North Carolina Department of Revenue since March 2018, demonstrating proficiency in diagnosing and resolving various software, hardware, and connectivity issues. Prior experience includes roles at IBM as a Loss Mitigation Processor and Lien Risk Management professional, where Maliq was responsible for reviewing mortgage loans for compliance and managing real estate dues during foreclosure. Earlier positions at Peter Millar and Wells Fargo involved web content coordination, loan servicing, and human resources customer service, showcasing a strong background in customer support and compliance. Maliq is pursuing a Bachelor's degree in Cyber Security at Western Governors University and holds a Google IT Professional Certificate in IT Support.