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Rhonda Griffin possesses extensive experience in customer service and support roles, currently serving as a 311 Customer Service Support representative for the City of Gulfport since February 2012. Prior positions include Personnel Assistant 2 at CSC, where support was provided to ten NASA Centers, and Citizen Request Representative for the City of Gulfport, focusing on citizen inquiries and problem resolution. Additional experience includes serving as Parent Liaison for the Gulfport School District and Customer Service Representative at Mississippi Power Company. Rhonda holds an MBA in Organizational Management/Human Resource from Ashford University and a Bachelor of Science in Business Administration from William Carey University.