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Johanna Kling currently works in Customer Care at Nordic Nest Group since August 2022 while pursuing studies at Linnaeus University. Previously, Johanna held various roles at Nordic Nest from September 2019 to May 2022, including Operations Coordinator and Customer Care Specialist, and served as a Customer Service employee at ICA Gruppen from September 2018 to May 2019 during studies at Linnaeus University. Johanna's earlier experience includes working as a PKC operator at Polismyndigheten from February 2017 to January 2018. Educational background includes a degree in Customer Experience Management from Linnaeus University (ongoing) and a degree from the Police Program, complemented by a high school diploma in Law from Stagneliusskolan.