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Daria Pietrzyk is a Customer Success Manager at Nordcloud, an IBM Company, since January 2022, previously serving as a Junior Customer Success Manager. Daria has extensive experience from Capgemini, where roles included Senior Team Manager, Team Manager, Senior Incident Manager, Incident Manager, and Customer Service Advisor. In these positions, Daria handled high-level escalations, managed teams, and developed interdepartmental relationships. Early career experience includes working as a Front Desk Receptionist at Wiba and as an Accommodation Assistant at Premier Apartments. Daria is currently pursuing a degree at WSB University, expected to complete in June 2024.