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Gülşah Dilsiz has a diverse work experience in the financial and banking industry. Gülşah began their career in 2011 at Turkish Bank, where they worked as a Customer Support representative until November 2015. Gülşah then joined Wirecard Ödeme ve Elektronik Para Hizmetleri A.ş.| 3pay as an Operation Specialist from December 2015 to June 2021. Afterwards, they joined Wirecard Ödeme ve Elektronik Para Hizmetleri A.ş. as an Integration & Operations Supervisor from December 2015 to June 2021. From June 2021 to January 2023, Gülşah worked as an Integration & Operations Supervisor at Wirecard Ödeme ve Elektronik Para Hizmetleri A.ş. In 2022, they joined NomuPay as an Operations Supervisor, responsible for managing onboarding, KYC processes, mobile payments, virtual POS operations, complaint management, call center operations, and chargeback request tracking. Gülşah's most recent work experience is as an Operations Manager at AHL Ödeme ve Elektronik Para Hizmetleri A.Ş., starting in April 2023.

Gülşah Dilsiz began their education in 2005 at Suleyman Demirel University, where they studied computer programming until 2007. Gülşah then pursued their undergraduate degree in business administration at Anadolu University from 2008 to 2012. Following that, from 2012 to 2014, they attended Beykent University and focused on the field of finance and financial management services, specifically a TEZLI program. In 2020, Gülşah obtained certification as a digital marketing specialist from Istanbul İşletme Enstitüsü.