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Tori Baker is an experienced operations professional with a strong background in client services and banking operations. Currently serving as a Senior Operations Associate at Betterment since November 2020, Tori has advanced from Banking Operations Associate to Banking Operations Manager. Prior experience includes roles as a Portfolio Administrator and Operations Assistant at TrueWealth, LLC, and as a Flagship Client Services Specialist at Vanguard, where Tori provided tailored solutions for clients in investment management. Additional experience as a Cloud Consultant at Oracle involved assisting companies in transitioning to cloud-based solutions. Tori's early career includes mentoring underrepresented students with TRIO's Upward Bound Program and serving as a Guest Services Supervisor at the University of North Carolina at Chapel Hill. Tori holds a Bachelor of Arts in Psychology from the University of North Carolina at Chapel Hill.