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Jennifer Rodriguez is an experienced operations and customer success manager with a strong background in building and leading customer service teams. Currently serving as Operations Manager at Nomad Health since May 2022, Jennifer focuses on performance reviews and skill development through empathetic feedback. Prior roles include Customer Success Manager positions at both VR Speed Factory and Ella Paradis, where Jennifer successfully established customer service departments and implemented key performance indicators while leading team expansions. Previous experience also includes managing customer service representatives at bakerly and Fast Capital LLC, and acting as an Account Specialist at Indeed.com. Jennifer holds a Bachelor's degree in Social Sciences from the University of Bridgeport.