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Miisa Iska is an experienced professional in the field of cybersecurity and customer service, currently serving as Security Operations Manager and SOC Team Lead at Nixu Corporation since January 2021. Previously, Miisa held various roles at OptimeSys, including Junior Cyber Security Specialist and Technical Support Specialist, focusing on security reporting and system maintenance. Additionally, Miisa has experience in customer service from positions at Paulig, DHL, Elisa, Lähitaksi, Raha-automaattiyhdistys, and R-Kioski, with responsibilities that included service advising and shipment management. Miisa earned a Bachelor of Business Administration in Information Technology from Haaga-Helia University of Applied Sciences between 2011 and 2017.