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Jackson Hughes has a diverse work experience spanning several companies. Jackson began their career at HM Revenue & Customs as a Banking Officer in 2014. In 2015, they moved to DWP Digital and held various roles including Web Operations Engineer, Senior Cloud Infrastructure Engineer, and Site Reliability Engineering Lead. In 2019, they joined Infinity Works as a Consultant and later became a Senior Consultant. In 2021, they transitioned to Accenture UK as an Associate Manager (CL8). Currently, Jackson is employed at Nimble Approach as a Lead Consultant starting from March 2023.

Jackson Hughes attended Thornton Grammar School from 2005 to 2011. During their time there, they pursued GCSE / BTEC Engineering as their degree. In terms of additional certifications, they obtained the AWS - Solutions Architect (Associate) certification from Amazon Web Services in November 2018. Later, in April 2020, they received the AWS Certified Advanced Networking - Speciality certification from Amazon Web Services.