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Eamonn O'Brien is an experienced professional in vendor management and training, currently serving as Vendor Manager for EMEA Digital Consumer Services at Nike since March 2012, where responsibilities include managing relationships with consumer services vendors across multiple regions. Previously, Eamonn held roles such as EMEA Digital Consumer Service Experience Manager at Nike, focusing on training and quality control for outsourced contact centers, and Sales Coach at Laureate Education, Inc., where consultation and performance coaching were provided to Sales Executives. Earlier roles at Nike included EMEA Customer Service Trainer, responsible for training new hires and managing training initiatives during organizational changes, and Customer Service Representative, handling order management for wholesale accounts.