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Thomas Fanella is a seasoned professional in information technology with extensive experience across various industries. Currently serving as a Senior Information Technology Support at Nicolet National Bank since May 2023, Thomas brings robust expertise from over a decade in the US Army as an Information Technology Specialist, where responsibilities included maintaining telecommunications equipment and managing network protocols. Furthermore, Thomas excelled as a UAS operator, achieving the rank of "Aircraft Commander" with significant mission experience, and held leadership roles such as Wheeled Vehicle Mechanic, providing guidance to team members. Prior experience includes a role as Stocking Coach/Assistant Manager at Walmart, where Thomas focused on staff development, and as a Technical Support Specialist at Verizon, delivering solutions for advanced technical issues while maintaining high-quality customer service. Thomas holds a Bachelor's degree in Information Technology from Strayer University.