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Cory Popplewell is a seasoned professional with extensive experience in account management and technical support services within the technology sector. Currently serving as a Senior Technical Account Manager at NICE CXone since November 2021, Cory excels in relationship management, risk mitigation, and customer education, ensuring successful implementation of products and services. Previously, Cory held managerial roles at Infosys and Genesys, overseeing product support and development teams, and providing technical guidance to enhance customer satisfaction. With a background that includes positions in technical leadership and customer service, Cory has developed a comprehensive skill set focused on operational excellence and team development across various organizations.