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McConna Gayle

Passenger Service /airport Agent at NexusTours

McConna Gayle is an experienced professional with a diverse background in customer service, travel, and logistics. Currently serving as a chauffeur driver at Island Routes since March 2024, McConna possesses excellent driving skills and a deep knowledge of local roads, emphasizing customer satisfaction and safety. Concurrently working as a Passenger Service/Airport Agent at NexusTours since January 2023, McConna ensures guest satisfaction by providing information on resort amenities and coordinating reservations. Previous roles include Archer Travel Agent, where McConna specialized in trip planning and booking accommodations, and Customer Service Advisor at Concentrix, focusing on efficient issue resolution. McConna's educational background includes a Degree in Business Management from NORTHWEST TVET INSTITUTE and various certifications in customer service and tourism management.

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Previous companies

Contax360 BPO Solutions, Inc. logo
Continuum Global Solutions logo
Concentrix logo
Conduent logo
Archer Travel Group logo

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