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Karen Wakefield serves as the Lead Instructional Designer at Salisbury Management, Inc. since October 2018, focusing on designing instructional materials and identifying training needs using a system-based methodology. Prior experience at The Bon-Ton Stores, Inc. included roles as a Training Developer, Instructional Designer, Learning Technologies Consultant, and Stores Training Administrator, where responsibilities encompassed developing onboarding programs, eLearning, and supporting LMS functions. Background also includes positions at PHEAA as a Senior Designer in Marketing Communications and at Lancaster County Career and Technology Center as a Public Relations Specialist, emphasizing graphic design and strategic marketing. Educational qualifications include a Master of Science in Human Relations & Business with a concentration in Adult Training & Development from Amberton University and a Bachelor of Science in Education with certification in K-12 Art Education from Millersville University of Pennsylvania.