The Customer Support and Success team at New Era Technology is dedicated to ensuring an exceptional experience for clients by providing timely assistance, managing support inquiries, and fostering strong customer relationships. This team works collaboratively to enhance client satisfaction and retention, leveraging their expertise to facilitate smooth technology implementations and ongoing solutions management. Through proactive engagement and a commitment to understanding client needs, they drive customer success and loyalty across New Era’s global operations.
Andy Boudreau
Managing Director Of Global Se...
Anna Keov
Customer Support Center Team L...
Jason Forms
Customer Experience Manager
John Asshly Kangleon
Global Service Center Operatio...
Kris McMenamin
Director of Client Support Ser...
Mark Burcham
Customer Success Manager
Mark Haffeman
Director Of Support Services
Valerie Suelzer
Senior Managed Solutions Suppo...
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