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Jason Forms possesses extensive experience in customer experience management and project management, currently serving as a Customer Experience Manager and Project Manager at New Era Technology since June 2022. Previous roles include Member Support Manager at ID.me and General Manager at Best Buy, where Jason significantly contributed to financial results and team development across multiple locations. A proven leader, Jason held various managerial positions at Best Buy over an eight-year span, including District Manager and Sr. Market Geek Squad Manager, overseeing substantial annual revenue. Early career roles in health services, including Program Director at Air Evac Lifeteam and paramedic roles, provided foundational expertise in operations and patient care. Jason holds educational credentials from Butler University and UT Health San Antonio.